| Resource | Category | Topic |
|---|---|---|
| Independent Contractors The difference between and independent contractors and employees.
|
Growing a business | Grow |
| Financing an Existing Business Tips for financing an existing business
|
Financing a business | Grow |
| Zions Bank - Analyze Your Business Using Financial Ratios Analyze Your Business Using Financial Ratios
|
Accounting/Money management | Think |
| Venture Capital and Angel Sources A listing of Venture Capital firms and Angel Investors which invest in businesses in the State of New Hampshire, provided by Business NH Magazine,…
|
Financing a business | Grow |
| Leasing Commercial Space Information about buying or leasing business property.
|
Starting a business | Launch |
| Determining a Sustainable Growth Rate A quick way to determine a sustainable growth rate using profitability, variable assets and variable liabilities.
|
Financing a business | Grow |
| Developing a Marketing Plan One of the most important sections of your business plan is the marketing plan. A marketing plan ensures that you have identified your customers,…
|
Marketing & Social Media | Grow |
| Creating a Safe Work Place Putting the health and safety of your employees first will benefit your business and can increase
your business’s social capital.
|
Business planning | Think |
| Customer Service Poor customer service can happen at every size and type of business, which means every
business can benefit from understanding what constitutes “…
|
Customer service | Think |
| Becoming an Employer Information about becoming an employer, employee benefits, and employee handbooks.
|
Growing a business | Grow |
| NH Economic Development Groups A directory of the economic development groups in the state of New Hampshire that provide loans to enable existing businesses to create and retain…
|
Financing a business | Grow |
| 6 Key Mindsets for Providing Outstanding Customer Service Six key mindsets that create the foundation for providing outstanding customer service.
|
Customer service | Grow |
| 7 Customer Service Lessons From the Companies That Do It Best Providing great customer service is sometimes easier said than done. These 7 strategies will help you do it right.
|
Customer service | Grow |
| Customer Service Quotes: What You Can Learn From the Experts Need some inspiration to get your business moving in the right direction? These customer service quotes from successful entrepreneurs may be the…
|
Customer service | Grow |
| The Future of Customer Service An article about the future of customer service.
|
Customer service | Think |
| The Customer Experience Portfolio An article that describes a customer portfolio.
|
Customer service | Think |
| How to Build a Culture of Customer Service Excellence in 10 Minutes a Day A daily standup meeting is a chance to keep your company focused on your overriding purpose and to ensure that all staff are aligned to fulfill it.
|
Customer service | Grow |
| For Customer Service Week: Respect Your Employees and Customer Service Will Improve Here are five ways that a company and its leadership can provide service to its employees and aid those employees in providing great service to…
|
Customer service | Think |
| Employee Empowerment is the Key to Customer Service Success A few employee empowerment strategies that transcend industry, product and the like.
|
Customer service | Think |
| Shep Hyken Amazing Customer Service Taxi Cab Story by Customer Service Speaker Professional speaker and New York Times bestselling author, Shep Hyken, tells his famous customer service story about the taxi cab driver. This…
|
Customer service | Think |