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Six key mindsets that create the foundation for providing outstanding customer service.

Providing great customer service is sometimes easier said than done. These 7 strategies will help you do it right.

Need some inspiration to get your business moving in the right direction? These customer service quotes from successful entrepreneurs may be the…

A daily standup meeting is a chance to keep your company focused on your overriding purpose and to ensure that all staff are aligned to fulfill it.

Don't just answer the phone, master it with Phone Skills by Canity.

Here are seven bullet points emphasized frequently in hospital and other healthcare environments.

Great customer service is key to making your small business stand out, learn more about how you can use this strategy to your advantage.

The essential skill set for anyone aspiring to succeed in customer service.

In this article, corporate trainers are working to improve service on the telephone. And call center operators describe what it's like on their…

To improve your telephone communication skills, be sure to master the following tips.