Customer service
| Resource | Category | Topic |
|---|---|---|
| Making the Experience Easier for the Customer A short video describing how to make the experience easier for the customer.
|
Customer service | Think |
| Indifferent Service - The Silent Killer of Customer Loyalty A short video explaining the silent killer of customer loyalty, indifferent service.
|
Customer service | Grow |
| How to Make Sure Your Organization is Always "Best in Show" A short video explaining how to ensure your organization is 'Best in Show'.
|
Customer service | Think |
| 15 Customer Service Skills that Every Employee Needs An online article that shows the 15 customer service skills every employee needs
|
Customer service | |
| 10 Steps for Setting up a Customer Loyalty Program Resource to learn how to set up a customer loyalty program in 10 steps.
|
Customer service | Think |
| Social Media and Customer Service: A Match Made in Heaven? An article about utilizing social media for customer service.
|
Customer service | Grow |
| 10 Lessons Every Entrepreneur Should Learn About Customer Service A list of 10 lessons every entrepreneur should learn about customer service
|
Customer service | Think |